Hail Damage Repair FAQ — Keller, TX & Aurora, CO

Paintless dent repair is a method that reshapes dented metal from behind the panel using specialized tools — without sanding, filling, or repainting. When the factory paint is intact and the dents are accessible, PDR preserves the original finish and helps maintain vehicle value. It is the preferred repair method for most hail damage.

Hail damage is commonly covered under the comprehensive portion of an auto insurance policy, which applies to weather-related events. Coverage amounts, deductibles, and rental reimbursement vary by policy. We recommend reviewing your policy details or contacting your insurer before or after your inspection — and we can help coordinate the claims process.

Yes. You have the right to choose where your vehicle is repaired. Your insurance company may suggest a preferred shop, but you are not required to use it. Texas consumer protections support your right to select the repair facility you trust.

Not necessarily. You can schedule a free inspection first to understand the extent of the damage and your options. Many drivers find it easier to file a claim after they have a professional damage assessment in hand. We'll walk you through the next steps either way.

Repair timelines depend on the severity of the damage, parts availability, and current volume. Most standard hail repairs take a few days once the vehicle is scheduled. During storm surges, timelines may extend due to high demand. We set clear expectations after your inspection so there are no surprises.

Some hail damage is only visible after interior trim or panels are removed. If additional damage is discovered, we document it, explain the findings, and coordinate a supplement with your insurance before moving forward. This is a normal part of the hail repair process.

Filing a comprehensive claim for hail damage typically does not raise your rates the same way an at-fault accident would. Comprehensive coverage is designed for events outside your control — like weather. However, insurance policies and rate structures vary by provider and state. If you're concerned about potential rate changes, contact your insurance agent before filing. We're here to help document the damage and coordinate the repair process, but we don't make guarantees about how your insurer will handle your specific policy.

Yes. Unrepaired hail damage can significantly reduce resale value and make your vehicle harder to sell. Paintless dent repair helps preserve value by restoring body lines without repainting or using fillers. Buyers and dealers often check vehicle history reports, so documented hail damage may still appear — but completing professional repairs shows the issue was addressed properly. If you're planning to sell or trade in your vehicle, repairing hail damage sooner rather than later is usually the better financial decision.

We generally recommend repairing hail damage as soon as possible after your claim is approved. Waiting can lead to scheduling delays during peak hail season, and some insurance policies have time limits for filing or completing repairs. Additionally, untreated dents can sometimes worsen or become harder to repair if exposed to temperature changes or additional impacts. If you're concerned about future hail events, talk with your insurance provider about coverage timelines and repair windows.

DIY hail repair methods you might find online — like using dry ice, hot water, or suction cups — rarely work on real hail damage and can sometimes make dents worse or damage your paint. Paintless dent repair requires specialized tools, training, and access to the back side of body panels. If your vehicle has insurance coverage for hail damage, attempting DIY repairs could also complicate your claim or void coverage. We offer free inspections to assess the damage properly and help you understand your repair options before you make any decisions.