Terms & Conditions

Terms and Conditions

Welcome to Total Hail Solutions!
These terms and conditions outline the rules and regulations for the use of Total Hail Solutions' services, headquartered at 12069 Katy Rd. Suite 501, Keller, TX 76244 & 2216 Harlem St #11, Eau Claire, WI 54701 and our website https://www.totalhailsolutions.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Total Hail Solutions if you do not agree to all the terms and conditions stated on this page.

Services Offered

Total Hail Solutions provides the following services:

Hail Damage Repair
Paintless Dent Repair
Paint Protection Film

Our services are primarily conducted offline.

Eligibility

Service eligibility is open to vehicle owners who:

Have full coverage insurance for hail damage claims.
Own any vehicle in need of paint protection film or paintless dent repair.

Conditions of Use

The services we offer are intended for vehicle protection and recovery. Customers must ensure that all information provided about their vehicles is accurate and complete.

Intellectual Property

The content found on any Total Hail Solutions platforms, including text, graphics, logos, and images, as well as the trademarks, are owned by or licensed to Total Hail Solutions and are protected by copyright and other intellectual property laws.

SMS Communication Terms

By opting into SMS communications with Total Hail Solutions, you agree to receive text messages regarding:

Appointment reminders
Order updates and alerts
Account notifications
Promotional messages (if applicable)

Message Frequency: Messaging frequency may vary depending on the nature of your interaction with us.
Cost and Charges: Message and data rates may apply. Please consult with your mobile carrier for details regarding your text or data plan.
Opt-Out: You may opt out of receiving SMS messages from us at any time by texting STOP to the number from which you received the message. After opting out, you may receive one final message confirming your opt-out request.
Help and Support: If you need assistance, text HELP to the number from which you received the message, or visit our website at https://www.totalhailsolutions.com.
Privacy Policy: For more information regarding how we handle your data, please visit our Privacy Policy.
Terms of Service: By participating in our SMS services, you agree to be bound by our Terms of Service.

Limitation of Liability

Total Hail Solutions is not liable for any damage that occurs to vehicles post-service. All services are backed by a lifetime warranty, the details of which are available on our warranty and information page.

Dispute Resolution

Any disputes related to or arising out of our services shall be governed by the laws of the State of Texas, without regard to its conflict of law provisions. Disputes shall be resolved in the courts of the State of Texas located in Collin County.

Modifications to Terms

Total Hail Solutions reserves the right to revise these terms and conditions at any time as it sees fit. By using this website, you are expected to review these terms regularly. Changes to the terms will be made public through updates to our website.

Privacy Policy

Your privacy is important to us. Information collected from users is securely stored and only shared as necessary with insurance providers to facilitate claims processing. Please refer to our full Privacy Policy for details on how we handle personal data.